How do I request booking assistance for an ocean cruise?

You can select your preferred cruise and stateroom online, or call our toll-free phone concierge at (866) 666-6068 for live stateroom availability.

How do I check my existing booking reference status?

Visit our My Booking page, enter your booking reference code (e.g. CC-2026-89412), or call (866) 666-6068.

Customer Care Hub

Need help with a new cruise reservation request, modifying an existing booking reference, or understanding cancellation rules? We are here 24/7.

Help selecting cabin categories, connecting rooms for families, and matching departure ports.

Find Cruises →

Assistance requesting date changes, stateroom upgrades, or passenger name adjustments.

Manage Booking →

Clear explanations of cruise supplier cancellation schedules, penalties, and refund timelines.

Cancellation Policy →

Guidance on passport validity, visa rules for international ports, and boarding documentation.

Cruise FAQs →