Cruise Refund Policy
Last Updated: August 21, 2026
1. Refund Eligibility
Refund eligibility is determined by the cruise line's terms and the fare category booked. Refundable deposits are returned in full when cancelled prior to the supplier's final payment deadline. Non-refundable fares or promotional rates may incur penalties or be returned as Future Cruise Credit (FCC).
2. Processing Timelines
Approved refunds from cruise line suppliers are processed back to the original method of payment, typically appearing within 7 to 14 business days depending on the financial institution.
3. Assistance & Inquiries
To check the refund status of your cruise request, please call our support representatives toll-free at (866) 666-6068.